Qualter Hall is focussed on producing world class products that continually satisfy the needs and expectations of all our customers. In recognition of this, our Quality Policy is as follows:
Qualter Hall & Co, Ltd.'s prime objective is to be recognised nationally and internationally as a business that provides products of renowned quality, safety & reliability.
In order to achieve our company objective we will.
Implement and manage a Quality Management System in accordance with ISO 9001:2008. Seek to further enhance our Quality Management System by maintaining and implementing EN 1090-1(Execution of steel structures and aluminium structures). Ensure necessary resources and technology is made available enabling Qualter Hall to provide a first class service. By openly communicating with our customers and fostering excellent working partnerships, we aim to meet and exceed our client's demands for quality, safety, performance & cost at every level.Look to develop and continually improve on our manufacturing systems by actively monitoring and encouraging a team approach, within the organisation.Realise that employees are our greatest asset. Encourage them to reach their potential through continual management leadership, supported by training and education when found to be justifiably beneficial to the enhancement of both the employee and company.
In order to achieve the above the company has appointed a Quality Management Representative, who will have the authority to implement, develop and maintain working systems and procedures throughout the organisation.
It is the duty of all personnel working for or on behalf of the company to follow approved quality procedures. In doing so we shall endeavour to deliver a first class quality product right first time.
Overall responsibility within the company being held by the Managing Director.
This Policy will be displayed throughout the company and communicated to all employees. It will be reviewed annually during the management responsibility quality meeting for continuing company suitability. Should company requirements change necessitating a review of this policy prior to the annual meeting, then this shall be conducted in conjunction with senior management.